1. Delay.
This gives you time to think (of the effect of your words) before you speak. Use a niceness filter.
2. Never attack a weak-point.
Every person has a shortcoming that he/she is aware of. Never hit the chink of their armour. For example never tease a short guy about his height or a dull girl about her intelligence.
3. Let go of your ego.
If you stop caring about your own "importance" then you will hardly pay attention to any "affronts" to you - real or imagined. Then there will be no need to retaliate. This is actually the secret to never having quarrels/fights: Not minding.
1 is hard to do and requires a lot of practice.
2 requires that you know the person well.
3 is hard even to accept; it is so contrary to what we hold on tightly to. But imbibing it will make you a much happier and friendlier person.
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